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Privacy Policy

At Neo Comer Ltd. (“Neo Comer,” “we,” “us,” or “our”), we value your privacy. This Privacy Notice explains how we collect, use, and share information through our websites and mobile applications (collectively, the “Site”). We encourage you to read this notice carefully to understand our practices. For any questions, please contact us at privacy@neocomer.com.

This Privacy Notice applies to all information collected through our Site. While some features can be used without providing Personal Data, accessing certain benefits may require submission of “Personal Data” (information that can identify you, such as name, email address, IP address, or device identifier). You are responsible for ensuring the accuracy of the Personal Data you provide.

We collect Personal Data to provide and improve our services. The type and amount of information we collect depend on how you use our Site. We implement industry-standard security measures to protect your data and will only share it as permitted by this Privacy Notice or as required by law.

While we strive to protect your information using physical, technical, and administrative security measures, please note that no method of internet transmission is 100% secure. You are responsible for safeguarding your login information, and we advise against sending sensitive information via unencrypted email.

You have the right to access, update, correct, or delete your Personal Data. You can manage your preferences for receiving communications from us or our partners. To exercise these rights, log into the Site, select ‘Settings’ from the dropdown menu in the top right, and follow the appropriate options. Note that account deletion may not be available for users enrolled in specific programs, such as degrees or certifications.

Your use of our Site is also governed by our Terms of Use. Any terms not defined in this Privacy Notice can be found in our Terms of Use.

The Terms and Conditions presented here are simply a reflection of the framework within which neocomer.com operates its online education services. These guidelines have become the industry’s standard ever since the concept of digital learning took its first steps. They have endured not only the evolution of educational platforms but also the transition from traditional to electronic forms, remaining fundamentally consistent. The early development of such terms was made popular in the 2000s, with the advent of various online learning tools, and more recently with the integration of advanced technologies that support dynamic and interactive educational experiences.

The use of services provided by neocomer.com is designated for personal, non-commercial purposes, aimed at learners aged 15 and above. Much like the enduring nature of digital content, these services are crafted to remain a constant in the realm of online education, adaptable yet steadfast in their delivery. The materials, including text, images, and videos, form the backbone of the learning experience, protected under copyright laws to preserve their integrity. Their consistent application has been a hallmark of quality, and just as one cannot alter the foundation of a printed text without permission, neither can these materials be modified, distributed, or repurposed without express consent.

Over time, the fee structure for accessing these educational services has also followed a predictable path, laid out clearly at the point of purchase. Payment is expected promptly, ensuring that access to the learning tools remains uninterrupted, much like the smooth progression of text across a printed page. Refunds, though rare, are addressed with care, aligning with the broader industry standards. The commitment to quality is unwavering, as is the ability to adjust and cancel courses when necessary, always ensuring that learners receive the full value of their investment.

The digital landscape in which these services exist may evolve, yet neocomer.com’s commitment to providing reliable and consistent educational experiences remains unchanged, like the enduring nature of a well-crafted document. These terms outline a framework that has been built to last, designed to weather the ongoing transformation of the educational industry, standing as a testament to the longevity of well-defined policies.